Caps: Made from soft cotton-style fabric with embroidered detailing and an adjustable back strap.

Drink Bottles: Made with a stainless steel main body and BPA-free materials.

Crossbody Bags: Made from a premium nylon or teddy fabric with a soft, plush finish, featuring woven strap detailing, zip compartments, black hardware and durable nylon clip holders.

Is the cap adjustable?
Yes. The cap has an adjustable back strap so you can customise the fit.

What style is the cap?
It has a relaxed dad-style fit with a curved brim and soft everyday feel.

Is the slogan embroidered?
Yes. The “dog person” slogan is embroidered on the front of the cap.

Can I wear it outside of dog walks?
Absolutely. It is designed for dog walks, but works just as well for errands, coffee runs, casual weekends and everyday wear.

How much water does the drink bottle hold?
The top water compartment holds 0.946L.

What is the bottom compartment for?
The bottom compartment is separate from the main water compartment and holds 500ml. It can be removed and used for extra convenience while you are out and about.

Is the bottle BPA-free?
Yes. The bottle is made with BPA-free materials.

What is the main body made from?
The main body is made from stainless steel.

Does the bottle have a straw?
Yes. The bottle includes a fold-down sports straw for easy sipping on the go.

Is it easy to carry?
Yes. The bottle includes a carry handle, making it easy to take on walks, errands, travel days and outdoor outings.

How do I clean it?
Hand wash with warm soapy water and allow all parts to dry completely before reassembling.

What can I fit inside the Crossbody Dog Walking Bag?
The bag is designed to carry your everyday walking essentials, including your phone, keys, treats, poop bags, lip balm, cards and other small personal items.

Is the treat pouch detachable?
Yes. The mini treat pouch is detachable, so you can clip it on for walks and training sessions, or remove it when you want to carry less.

Does the bag have a poop bag dispenser?
Yes. The bag includes a built-in poop bag dispenser so you can store your roll neatly and pull bags through whenever you need one.

Is the fabric easy to clean?
Yes. The fabric can be spot cleaned with a damp cloth and mild soap. Once dry, gently brush the fabric to maintain its soft, fluffy appearance.

Is the strap adjustable?
Yes. The woven shoulder strap is adjustable so you can wear the bag comfortably as a crossbody or shoulder bag.

Are the clips sturdy?
Yes. The bag features sturdy clip attachments for both the shoulder strap and detachable mini pouch.

Can I use this bag for training?
Yes. The detachable treat pouch and easy-access compartments make it a practical option for puppy training, reward-based walking and everyday outings.

Is this bag just for dog walks?
No. It is designed for dog walks, but it is also practical for errands, markets, coffee runs, travel days and everyday use.

How much is shipping?
We offer FREE standard shipping on all orders over $99. For orders under $99, standard shipping starts from $10.95. Express shipping is also available from $14.95.

Can I exchange my item?
Yes. If you change your mind, we offer exchanges for another size or product variation, or a credit note to the value of the product returned. Please note that return postage is at the customer’s expense.

What if my item arrives faulty?
Something not right? Please contact us straight away at hello@bigdogenergy.com.au. We offer refunds or replacements for any items that arrive faulty. Please contact us within 14 days of receiving your item.